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NCER
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May 11, 2017 at 4:28 pm
I have set several users up as Event Administrators. Each time I attach this additional role to their profiles (default Author). They are able to login and perform their assigned tasks, but after they log off, the Event Admin role disappears from their profile. Any ideas on what I should be looking for or why this could be happening?
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Tony
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May 12, 2017 at 6:22 am
Hi there,
That’s a strange problem.
Have you tested this out yourself on a new user?
Create a new user within the admin, assign them as an Events Administrator and in a private/incognito log into that account.
Now in your original tab check their role is still correct.
Now log out of the site in the private window and again refresh the users profile in the admin window. Does the role only change after the user has logged out?
If so something is hooking into the logout call and resetting the role to author (very strange thing to do but possible)
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NCER
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May 12, 2017 at 8:22 am
Yes, I’ve tested this in every way I can think of. I’m wondering if this has something to do with WordFence. I’m going to disable WordFence and see if it makes a difference.
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Josh
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May 12, 2017 at 9:58 am
Another thing to check is the means by which you’re adding the additional role. By default a user account can be given one role, so any means that you’re assigning multiple roles to one account may be prone to errors.
The other way that the role can be set up is you give the Event Administrator role all of the same capabilities that an Author role has (and actually I think this may already be the case where it does). Then you set the user role to Event Administrator. They’ll still be able to author posts.
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