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Chris Stambaugh
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May 25, 2015 at 12:48 pm
Hi,
When users sign up on my site and finish up the registration, they get to the thank you page.
On that page, they see a message that says Thank You as an H1 tag, and then on the line under that, the shortcode: [ESPRESSO_THANK_YOU] appears.
Why? How can I fix this?
Thanks,
Paul
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Tony
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May 26, 2015 at 1:42 am
Hi Paul,
If you edit that page, make no changes but simply click update, does that fix the shortcode?
Also check that the correct page is selected within Event Espresso -> General Settings -> Critical Pages -> Thank You Page (http://take.ms/rYjKv)
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Dean
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May 26, 2015 at 1:51 am
Hi,
The H1 is the page title.
The shortcode is worrying, it should be displaying the thank you content. Can you please go to Event Espresso menu > General Settings > Critical Pages tab and make sure that all the pages state Page Status OK and Shortcode OK.
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Chris Stambaugh
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May 26, 2015 at 1:45 pm
Hi,
Yes, the pages state that Page Status OK and Shortcode OK.
When I click on the View link from there, I see the screen as described above.
Thank You as the heading (from the page title) and then on the line below: [ESPRESSO_THANK_YOU]
Thanks,
Paul
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Josh
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May 26, 2015 at 3:51 pm
Hi Paul,
I checked your site and it turns out it has two Thank You pages.
one is yoursite.ca/thank-you and the other is yoursite.ca/thank-you-2
You can remove the extra page and that should correct the issue you’re seeing. Please be sure that the page you keep is the same page that’s set in Event Espresso > Settings.
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Chris Stambaugh
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May 26, 2015 at 4:12 pm
Josh,
That functions infinitely better now.
Thank you!
Paul
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Dean
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May 27, 2015 at 1:55 am
Glad you got it fixed!
I’ll mark this as resolved, if you need to continue this discussion please open up a new forum thread and link to this one. Thanks!
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