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vetpenny
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September 8, 2023 at 2:11 am
I use this [ESPRESSO_MY_EVENTS] in the page, but it only show 3 events. others are hide and can’t be seen. how to change that?
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Tony
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September 8, 2023 at 3:01 am
Hi there,
Do you have registrations on more events for your user account?
The MY events section will only show events for registrations you have created that are linked to your user account (meaning you registered onto them on the front end with the same details as your WP user account).
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vetpenny
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September 8, 2023 at 5:31 am
Yes, we have many events, for instance, I attended five events in this website, but My Events only shows three, not all of them’
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Tony
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September 8, 2023 at 7:41 am
Can I log in and take a look at this?
If so you can send temp login details using this form:
https://eventespresso.com/send-login-details/
The account will need to be an administrator account and please include details of the user account you are referring to above so I can check into it.
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vetpenny
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September 8, 2023 at 11:28 pm
I had already filled out the form !
Please check , thank you! also , could you check the CVS export?
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Tony
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September 11, 2023 at 4:32 am
Hi there,
For the user account you included on the forum there are 3 registrations linked to the account.
1 on an active event which shows on the My Events section and 2 on a trashed event which doesn’t show on the my events section (which is expected as the event is trashed).
Which registrations are you expecting to show up on that section? Can you add the Reg ID’s of some of the registrations you are expecting to see here so I can check into them?
The CSV export issue, which event can I reproduce the issue on?
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vetpenny
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September 11, 2023 at 6:00 pm
the CSV issue is for all events, check ID 14704, most of the time it will stop when it was to around 200th files.
the my events, please check the user, the email is:wenhengju1025@gmail.com
this user has 5 events, but there is only 3 is showed.
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Tony
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September 12, 2023 at 3:27 am
This reply has been marked as private.
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vetpenny
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September 14, 2023 at 7:19 pm
so how can I fix those problems?
I don’t know how
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Tony
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September 18, 2023 at 7:10 am
You didn’t answer either of the questions I asked above.
Any PHP errors logged?
(For that you can check your hosts control panel, they will usually have a section there for you to view PHP errors)
Do you have many users this is happening for?
I can guide you on how to fix that user, if its a one off… we can just focus on fixing that specific user with some code, if its not then you’ll need a more elegant solution as using that code for each user would be to error prone.
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