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Cesar
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November 14, 2015 at 10:05 am
Hi EE,
The shortcode does not work as it did before :/
Do I miss something? WP User Integration is ON by default
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Tony
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November 16, 2015 at 2:32 am
Hi Cesar,
Can you explain further what happens please?
Is the shortcode parsing or just showing [ESPRESSO_MY_EVENTS] on the page?
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Cesar
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November 16, 2015 at 2:50 am
Hi Tony,
It shows: “You have no events yet”
No matter which user is connected… Disabling/Re-enabling all the plugin didn’t work neither re-installation.
https://www.dropbox.com/s/cicr3s7satxppgm/Events%20KO.jpg?dl=0
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Tony
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November 16, 2015 at 4:41 am
If you go to your WP Profile and scroll down, do you see your registrations there?
Like this – http://take.ms/dCpNE
Have you trashed any EE contacts recently?
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Cesar
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November 16, 2015 at 6:04 am
No, I can’t see any registration under my profile or other user profiles. This error came out once I reset all event espresso configuration/data last week.
https://www.dropbox.com/s/wzw1k8kmykaat36/Events%20KO_2.jpg?dl=0
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Tony
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November 16, 2015 at 6:23 am
If you’ve reset the data none of the registration will exsit?
Or do you mean if you place new registrations now using your same account they don’t show up in my events?
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Cesar
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November 16, 2015 at 7:45 am
Second case Tony. After the resetting, I create several events and registration.
If you need access to my server let me know.
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Cesar
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November 16, 2015 at 7:47 am
*created
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Tony
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November 16, 2015 at 4:11 pm
Can you create a temporary account for me to take a look at this please.
You can send temporary login details using this form:
https://eventespresso.com/send-login-details/
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Cesar
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November 17, 2015 at 8:00 am
Done!
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Lorenzo Orlando Caum
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November 17, 2015 at 4:26 pm
Hi there Cesar,
Tony shared feedback that is he unable to reach the site. Could you reply to his message so we can check into this for you?
—
Lorenzo
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Cesar
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November 18, 2015 at 6:31 am
Hi Lorenzo,
The website is online. Please check again.
Thank you
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Tony
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November 18, 2015 at 7:35 am
Hi Cesar,
I can now log into the site and can see the issue.
The problem is that when Event Espresso is reset, it does not remove the usermeta data that links your user account with the contact it was previously assigned to, you’ll need to remove this manually.
Do you have access to phpMyAdmin or similar on your server?
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Cesar
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November 18, 2015 at 7:59 am
Hi Tony,
Yes I have. Should I empty the table wp_usermeta?
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Tony
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November 18, 2015 at 8:10 am
No, do not empty it.
Search for EE_Attendee_ID within that table.
You’ll find rows containing {db_prefix}EE_Attendee_ID – http://take.ms/nZWcA
Remove those rows.
Then whilst logged into your site with the EE4 Users Add-on active, register onto another event, be sure to use the details that are automatically filled into the personal info fields as this will then assign your user account with the contact using those details.
ESPRESSO_MY_EVENTS should then display all of the registrations made using those details.
Be sure to create a backup of the database before making any changes, just to be safe.
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Cesar
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November 18, 2015 at 8:27 am
It worked Tony.
Thank you for your assistant.
Please close the ticket.
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Tony
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November 18, 2015 at 8:29 am
You’re most welcome, Cesar.
Have a great day 🙂
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