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apca2020
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September 3, 2019 at 9:09 am
I upgraded to EE4 so I could add questions to my events – however the questions are still greyed out. Can you help please?
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apca2020
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September 3, 2019 at 9:10 am
I upgraded to EE4 so I could add custom questions to my events – however the questions are still greyed out. Can you help please?
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Josh
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September 3, 2019 at 10:17 am
Hi,
I checked, and it looks like your site has not been upgraded to the Caffeinated version of Event Espresso 4 yet. You can initiate the upgrade by visiting your website’s WordPress Dashboard, then go to Event Espresso > General Settings and click Save, then follow the prompts to update to Caffeinated.
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apca2020
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September 3, 2019 at 11:03 am
I saved and hit upgrade. Now the plugin is not activated and when I try to activate I get the following error:
Fatal error: Uncaught EE_Error: The class file could not be located or is not readable due to file permissions. in /var/www/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php:41 Stack trace: #0 /var/www/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php(79): espresso_load_required(”, ‘/var/www/wp-con…’) #1 /var/www/wp-content/plugins/event-espresso-core-reg/espresso.php(120): bootstrap_espresso() #2 /var/www/wp-admin/includes/plugin.php(2141): include(‘/var/www/wp-con…’) #3 /var/www/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘event-espresso-…’) #4 {main} thrown in /var/www/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php on line 41
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Josh
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September 3, 2019 at 11:13 am
If the class file cannot be located then that’s an indication that the installation of new files was not complete. What you can do is 1) delete the EE4 plugin, and 2) download a fresh copy from your account page. Then, 3) go to WordPress > Plugins > Add new plugin, you can upload the zip file you downloaded in step 2.
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apca2020
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September 3, 2019 at 12:56 pm
Thank you Josh! That worked perfectly!!!
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