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Errors when submitting form on iPhone

Posted: July 22, 2015 at 7:01 am

Viewing 4 reply threads


kcray

July 22, 2015 at 7:01 am

A customer attempting to register for an event, is getting the following error:

Last Name: HTML tags are not permitted in this field.
EED_Single_page_Checkout –
_check_form_submission – 914

There are not html tags in the last name field.


kcray

July 22, 2015 at 7:04 am

I’m not sure this is limited to the iphone.


Josh

  • Support Staff

July 22, 2015 at 8:17 am

Hi there,

You can update to the current version of Event Espresso to fix this. In 4.7.7 there was a fix added to the form input to allow white space at beginning and/or ends of registration form text fields to prevent the validation errors you’re seeing.


kcray

July 22, 2015 at 9:42 am

Thanks for your fast response!


Josh

  • Support Staff

July 22, 2015 at 10:03 am

You’re welcome.

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