Support

Home Forums Event Espresso Premium Errors in Error Log

Errors in Error Log

Posted: May 6, 2015 at 4:16 pm

Viewing 3 reply threads


Carlton Nettleton

May 6, 2015 at 4:16 pm

Hello – my site has some errors in the error log and my host directed me to talk to you about them. I can send you the log so you can see all of the errors but I copied and pasted one below. Can you help me find the source of the error?

[Wed May 06 10:28:56 2015] [error] [client 5.9.156.11] [WPE Monitoring] Slow mysql_query() call was running query:\nSELECT Line_Item.LIN_ID AS ‘Line_Item.LIN_ID’, Line_Item.LIN_code AS ‘Line_Item.LIN_code’, Line_Item.TXN_ID AS ‘Line_Item.TXN_ID’, Line_Item.LIN_name AS ‘Line_Item.LIN_name’, Line_Item.LIN_desc AS ‘Line_Item.LIN_desc’, Line_Item.LIN_unit_price AS ‘Line_Item.LIN_unit_price’, Line_Item.LIN_percent AS ‘Line_Item.LIN_percent’, Line_Item.LIN_is_taxable AS ‘Line_Item.LIN_is_taxable’, Line_Item.LIN_order AS ‘Line_Item.LIN_order’, Line_Item.LIN_total AS ‘Line_Item.LIN_total’, Line_Item.LIN_quantity AS ‘Line_Item.LIN_quantity’, Line_Item.LIN_parent AS ‘Line_Item.LIN_parent’, Line_Item.LIN_type AS ‘Line_Item.LIN_type’, Line_Item.OBJ_ID AS ‘Line_Item.OBJ_ID’, Line_Item.OBJ_type AS ‘Line_Item.OBJ_type’ FROM wp_esp_line_item AS Line_Item WHERE Line_Item.LIN_parent = 73930 /* From [lookforwardconsulting.com/category/scrum/team/page/4/] in [/nas/wp/www/cluster-1548/lookforward/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:1270] */


Tony

  • Support Staff

May 7, 2015 at 6:21 am

Hi Carlton,

That ‘error’ basically means ‘this query took longer than X amount of time’ X being the time set by your host to trigger the error.

They are not actually errors but notifications to say the query is taking longer than they expected.

Are you having an issue with your site?


Carlton Nettleton

May 7, 2015 at 3:36 pm

Yes, event registration is loading very slowly. I checked with the host WPEngine and they said it was probably due to EE4. Can you take a look and let me know what we can do to fix it? https://lookforwardconsulting.com/event-registration/


Josh

  • Support Staff

May 8, 2015 at 11:53 am

Hi Carlton,

I checked and loaded up all the events pages, they all loaded up very quickly for me, and I’m on an iffy connection right now.

I did notice that there’s a fair number of separate JavaScript files loading on the page though. One thing you can do to speed up the load time of your web pages on the front end is concatenate and compress those scripts into two scripts: One that loads at the top of the page (usually the jQuery library and other library type scripts go at the top) then the rest smushed into one at the bottom. There are WordPress plugins that you can use like Better WP Minify that help automate this task.

Viewing 3 reply threads

The support post ‘Errors in Error Log’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso