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ILEA
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November 3, 2021 at 12:28 pm
We attempted to import registrants into an event using a CSV file. Items such as Name, Email, etc. were mapped from the CSV file to the corresponding EE fields. Attempting to go to the next step after mapping to the fields resulted in a fatal error. Unsure how to proceed to import the registration data.
The following information was given:
Error Details
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An error of type E_ERROR was caused in line 124 of the file /plugins/eea-importer/src/application/services/import/config/models/ImportModelConfigBase.php. Error message: Uncaught Error: Call to a member function map() on null in /plugins/eea-importer/src/application/services/import/config/models/ImportModelConfigBase.php:124
Stack trace:
#0 /plugins/eea-importer/src/domain/services/import/csv/attendees/forms/form_handlers/MapCsvColumns.php(116): EventEspresso\AttendeeImporter\application\services\import\config\models\ImportModelConfigBase->map(‘VerifyEmailAddr…’, ‘ATT_email_confi…’)
#1 /plugins/event-espresso-core-reg/core/libraries/form_sections/form_handlers/SequentialStepFormManager.php(555): EventEspresso\AttendeeImporter\domain\services\import\csv\attendees\forms\form_handlers\MapCsvColumns->process(Array)
#2 /plugins/event-espresso-core-reg/core/libraries/form_sections/form_handlers/SequentialStepFormManager.php(413): EventEspresso\core\libraries\form_sections\form_handlers\SequentialStepFormManager->processC
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Tony
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November 4, 2021 at 5:08 am
Hi there,
That’s an odd issue, the code that is throwing a fatal checks for a valid object before calling its method, yet the above shows the object is null.
I assume this is a new install of EE4?
Which PHP version are you running? (You can check-in Event Espresso -> Maintenance -> System Information, search for php_version)
Could you send me a copy of your CSV so I can test it locally? (Note – I don’t need all the rows if you don’t want to send everything, just a couple and you can swap the data out for dummy data if needed)
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ILEA
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November 4, 2021 at 7:09 am
Hello, thanks for the response. We appear to be running PHP version 7.4.25. You are correct that this is a new install, as we have just purchased EE and are beginning to set it up.
I can send you a CSV with some dummy info. What email should I use for that?
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Tony
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November 4, 2021 at 7:18 am
Thank you, you can use support@eventespresso.com
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