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Mobilekino
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December 22, 2021 at 10:12 am
I have EE on wordpress linked with a Paypal express. I added a new event and tested buying a ticket using a separate account. The EE processes fine but Paypal doesnt approve with an error “Could not create instance of class Payment from row Payment”
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Tony
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December 23, 2021 at 8:07 am
Hi there,
Interesting, at what point does it show the above error?
Can you add a screenshot?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Mobilekino
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December 23, 2021 at 3:28 pm
Its actually now showing a different error. Ive been updating plugins so maybe something has changed.
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Mobilekino
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December 23, 2021 at 3:28 pm
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Mobilekino
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December 23, 2021 at 3:29 pm
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Mobilekino
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December 23, 2021 at 3:30 pm
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Mobilekino
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December 23, 2021 at 3:30 pm
http://www.imgur.com/Wal4vfS
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Mobilekino
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December 23, 2021 at 3:35 pm
The new error “The payment could not be processed due to a tech issue”. The screenshot link is above.
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Mobilekino
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December 24, 2021 at 1:46 am
OK so i am back to the original error. This is what it is showing me during the paypal payment. The EE goes through and it gets held up during the PAypal payment.
An error has occurred:
Could not create instance of class Payment from row Payment.PAY_ID=0&Payment.TXN_ID=227918&Payment.STS_ID=PFL&Payment.PAY_timestamp=2021-12-24+08%3A44%3A19&Payment.PAY_source=CART&Payment.PAY_amount=1.000&Payment.PMD_ID=11&Payment.PAY_gateway_response=&Payment.PAY_txn_id_chq_nmbr=&Payment.PAY_po_number=&Payment.PAY_extra_accntng=&Payment.PAY_details=&TransactionTable.TXN_ID=227918&TransactionTable.TXN_timestamp=2021-12-24+08%3A44%3A00&TransactionTable.TXN_total=1.000&TransactionTable.TXN_paid=0.000&TransactionTable.STS_ID=TAB&TransactionTable.TXN_session_data=&TransactionTable.TXN_hash_salt=&TransactionTable.PMD_ID=11&TransactionTable.TXN_reg_steps=a%3A3%3A%7Bs%3A20%3A%22attendee_information%22%3Bb%3A1%3Bs%3A15%3A%22payment_options%22%3Bi%3A1640335454%3Bs%3A21%3A%22finalize_registration%22%3Bb%3A0%3B%7D
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Tony
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December 29, 2021 at 7:22 am
My apologies for the delayed reply.
Can you link me to the event this is happening on, please?
If the event is password protected you can post the password for the event in a private reply here, however, if I need to log in to view it please send temp login details using this form:
https://eventespresso.com/send-login-details/
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