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ERROR view event cart ** critical

Posted: April 11, 2023 at 2:10 pm

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MPWebmaster

April 11, 2023 at 2:10 pm

Hello – I have been adding events and when testing, one event has “add to event cart” and others have “view event cart” and when I click view I get this error error I see no way to empty the event cart. This is critical to get resolved as we are launching registration for new programs Monday and have some in progress. This is EE5 if it matters. I am happy to go back to EE4 but I think it would need a database change.


MPWebmaster

April 11, 2023 at 2:10 pm

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MPWebmaster

April 11, 2023 at 2:15 pm

further info – the “view event cart” throwing an error is for events that are not open for sale yet.


Garth

  • Support Staff

April 11, 2023 at 4:06 pm

I’m able to view the cart. Is this still happening for you?


MPWebmaster

April 11, 2023 at 4:33 pm

yes, if I view event cart of the events not open for registration yet I get that error.


Tony

  • Support Staff

April 11, 2023 at 5:01 pm

Hi there,

No database update needed for this, MER is still showing the cart link for events with no active tickets on the event list, so it then directly links to the checkout page (which throws the error). The view event cart button should not be shown on those specific events yet as there are not tickets.

I’ve created a ticket for our developers to investigate this.

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