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y2k9s
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October 16, 2023 at 6:06 pm
I’m suddenly having an issue with the bulk actions in the Advanced Editor. I’ve used it several times with no problems, but now I am getting “Error updating datetime” when I try shift the dates ahead.
I’m running WP 6.3.2 and EE 5.0.10.p
I have 110 classes to update and the Advanced Editor has been a huge help! Please advise, thanks.
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Rio
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October 16, 2023 at 7:11 pm
Can you take a screenshot of the error? May We know if you notice when it happen? was there any recent changes from your site? such as Adding new plugin? updating themes and plugin etc?
Can you also do some basic test, You can use https://wordpress.org/plugins/health-check/ or any similar plugin.
You can do the above using Troubleshooting mode:
Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.
That will disable all plugins and switch to a default theme and then allow you to enable specific plugins in troubleshooting mode.
Then check if the event is saving.
Once disabled you will revert back to the current state.
Thanks
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y2k9s
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October 17, 2023 at 5:51 pm
The error happens when I click “submit” in the Bulk edit date details window. I have not added any new plugins since it was working properly last time. I do not seem to have that Troubleshooting Mode capability you mention.
Here is the error screenshot:
https://drive.google.com/file/d/1-FGiXaYZgErbjJleHgT_MqoP4ECYm_2u/view?usp=share_link
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Rio
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October 17, 2023 at 6:29 pm
can you send us the log-in details?
https://eventespresso.com/send-login-details/
thanks
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