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Error “Sorry, you are not allowed to list events.”

Posted: January 14, 2021 at 8:19 pm

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zorrove

January 14, 2021 at 8:19 pm

Hello

I am getting the error “Sorry, you are not allowed to list events.” when using the EE4 amobile app on android. I followed the information in the #troubleshooting guide but still is not working.

Tried changing the .htaccess file
Installed plugin Application Passwords
Disabled all plugins not using

You can take a look at the response here

http://enduroseriesvenezuela.com/wp-json/ee/v4.8.36/events

I made a licence rest request a week ago. Could this be the issue?
I used the app without any problem with my old domain name (different wp install but same server)

Any Clues?

Sergio M.


Tony

  • Support Staff

January 15, 2021 at 9:52 am

Hi Sergio,

I made a licence rest request a week ago. Could this be the issue?

No, license issues will not change the plugin’s behaviour.

You can take a look at the response here

http://enduroseriesvenezuela.com/wp-json/ee/v4.8.36/events

When I view that endpoint It displays your events as I would expect them to.

When logging into the app you are just setting the URL to be enduroseriesvenezuela.com, correct?


zorrove

January 18, 2021 at 6:12 am

Hello Tony

Yes i use enduroseriesvenezuela.com only as URL

Regards,
SM


Tony

  • Support Staff

January 20, 2021 at 5:26 am

Can you send me a temp login so I can test this on my device? I’ll capture the requests/response and see if anything stands out.

If so you can use this form: https://eventespresso.com/send-login-details/

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