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Error: Showing Payment Pending when paid

Posted: January 26, 2017 at 5:26 pm

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JohnB

January 26, 2017 at 5:26 pm

Hi guys,
Just had a successful registration come through and payment made.
Screens and shopping cart show as paid.
Approved Registrations shows 0 Approved
Customer Status shows as payment pending

I can manually update the customer record but shouldn’t need to.


JohnB

January 26, 2017 at 6:21 pm

Seems to have resolved itself.
Took about 20 mins to show up as paid etc.


Josh

  • Support Staff

January 27, 2017 at 9:50 am

Hi JohnB,

May I ask which payment gateway is used on your site?

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