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YerbaBuena
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March 24, 2015 at 5:21 pm
Hi,
i hope you can help me. I could not activate Event Espresso without an error.
Previously i have installed event-espresso-decaf.4.4.4.decaf.zip, deinstalled it and try to install event-espresso-core-reg.zip (Version 4.6.16).
plugin installation over WordPress:
i get the following error:
“Die hochgeladene Datei konnte nicht nach wp-content/uploads verschoben werden.” -> this means: The uploaded file could not be moved to wp-content/uploads
The Folder “wp-content/uploads” have the permission 775
plugin installation over FTP:
after uploading the extracted zip-files to FTP and activate it in WordPress i get this error message:
"An error has occurred:
Could not create the folder at "/www/htdocs/w00bcdaa/wordpress_yerbabuena2/wp-content/uploads/espresso/" because:
An attempt to access and/or write to a file on the server could not be completed due to a lack of sufficient credentials.
EEH_Activation - create_upload_directories - 932"
so i tried to create the folder manually with the permission 775, but that did not help
when i reload the page the hole admin area wont load to the end, it shows only this error:
"Verbindungsinformation
Um diese Aktion durchführen zu können, benötigt WordPress Zugriff auf deinen Webserver. Bitte gib die FTP-Serverdaten ein, um fortzufahren. Falls du deine Zugangsdaten vergessen hast, so solltest du bei deinem Webhoster nachfragen.
Hostname
FTP-Benutzername
FTP-Passwort
Dieses Passwort wird nicht auf dem Server gespeichert.
Verbindungstyp
Verbindungstyp
FTP FTPS (SSL)
Fatal error: Call to undefined function submit_button() in /www/htdocs/w00bcdaa/wordpress_yerbabuena2/wp-admin/includes/file.php on line 1189"
what i have also tried, but did not help:
* install old event-espresso-decaf.4.4.4.decaf.zip version, activate it (without errors) and reset all event espresso data
* removed all espresso events tables from database
i have no ideas anymore, could you please help me out?
Many thanks in advance.
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Tony
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March 25, 2015 at 6:38 am
Hi,
This looks like a server configuration issue.
If you completely de-activate all versions of Event Espresso, is the error the same?
Using FTP go to /wp-content/plugins/
Which event-espresso-* directories do you see there?
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YerbaBuena
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March 25, 2015 at 1:57 pm
Hi,
there is only one version of event espresso, it is
/wp-content/plugins/event-espresso-core-reg/
I have to move this event espresso folder to
/wp-content/plugins_deactivated/event-espresso-core-reg/
to avoid the error an see the admin area of wordpress
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Josh
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March 25, 2015 at 2:36 pm
It sounds like your WordPress installation might be missing something. Can you check in /wp-admin/includes/template.php on line for 1801 for the submit_button() function?
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YerbaBuena
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March 25, 2015 at 3:36 pm
it exists and isn’t commented out or something
https://gist.github.com/lorenzocaum/4ad2917c86b81debed3f06b3fc158228
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Tony
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March 26, 2015 at 8:13 am
So simply removing /event-espresso-core-reg/ to that directory (and thus de-activating Event Espresso) completely removed the error and you can log into the Dashboard without issue?
Can you check if open_basedir is active on your server. You can usually do this within the php.ini file (or from within cPanel/Plesk if using it), check if there is a open_basedir has a path set, if it does it is active.
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Josh
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March 26, 2015 at 8:25 am
Hi there,
Can you try adding this to the wp-config.php file:
define( 'FS_METHOD', 'direct' );
If the above does not help, please try the suggestion in this Stack Overflow thread:
http://stackoverflow.com/a/3938809
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YerbaBuena
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March 26, 2015 at 2:30 pm
So simply removing /event-espresso-core-reg/ to that directory (and thus de-activating Event Espresso) completely removed the error and you can log into the Dashboard without issue?
thats correct
define( 'FS_METHOD', 'direct' );
thanks Josh, thats the solution!!!
thank you for your support
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Lorenzo Orlando Caum
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March 26, 2015 at 3:19 pm
Hi, I’ll go ahead and update this support post to resolved. If you need help with anything else, please create a new support post in our support forums:
https://eventespresso.com/support/forums/
—
Lorenzo
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