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oxygengraphics
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March 10, 2015 at 4:03 am
On the the payment page when I select the method of payment button I get a pop up that reads
“It appears the Stripe Checkout javascript was not loaded properly! Please refresh the page and try again or contact support.”
This only happens on Firefox (Apple) and IE (various version on windows)
I don’t get any errors on Safari or Chrome (Apple) and the stripe pop up payment things pops up fine.
can you help me?
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Tony
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March 10, 2015 at 9:32 am
Hi,
I’m running Windows and tested in Firefox, IE 11 (also emulating IE 9) and Chrome (just to check) and they all displayed the Stripe payment popup.
Are you logged into the site when testing?
Does it happen on a specific event?
Are you running a full registration each test or using a link within an email? (a ‘revisit’ link)
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