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wtaboard
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December 14, 2021 at 9:47 am
Non-members that don’t login get this error when trying to get tickets. When the select any quantity this error comes up. “Please click the Back button on your browser and try again. You need to select ticket quantity before you can proceed.”
Version 4.10.22.p
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hblorg
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December 14, 2021 at 10:26 am
We are also having this problem and are urgently seeking a resolution.
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hblorg
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December 14, 2021 at 10:41 am
I found a temporary fix in another thread:
This should be fixed in the next version of Event Espresso, due out Monday.
However, there is a quick patch you can do in the meantime:
In \event-espresso-core-reg\modules\ticket_selector\ProcessTicketSelectorPostData.php
Around line 184 you should have:
if (empty($row_qty) || ! is_array($row_qty) || $rows !== count($row_qty)) {
Change it to:
if (empty($row_qty) || ! is_array($row_qty)) {
That should allow your registrations to work for now.
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wtaboard
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December 14, 2021 at 10:47 am
How do I navigate to that line to make the change?
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hblorg
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December 14, 2021 at 10:49 am
Edit this file on your server:
/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/ProcessTicketSelectorPostData.php
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Tony
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December 14, 2021 at 1:54 pm
Hi there,
I’ve just pushed version 4.10.23.p live on the site which includes a fix for this.
If you can’t see that update available on your site go to Event Espresso -> General Settings. Make no changes and just hit save, that will force an update check and should show the update in Dahsboard -> Plugins.
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