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Error messages when testing Authorize.net AIM payment.

Posted: January 27, 2023 at 3:13 pm

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drivecenla

January 27, 2023 at 3:13 pm

https://paste.pics/b6a7b34545ebf1d9482ab2473f64d5c9

https://paste.pics/841b30d1decc912bfbfbfa6702ed96b9

Can you help me trouble shoot the meaning of these 2 errors?
I can give you access to my website

Using Welcome to Event Espresso 4.10.41.p


Tony

  • Support Staff

January 30, 2023 at 4:52 am

Hi there,

Those images are both the same but that error is basically telling you there is an issue with your Merchant account and you need to contact them to work through it.

I assume you have an account directly with Auth.net? If so contact them over your account and give them the above screenshot, they should be able to fix/provide more details on this.

Side note – Auth.net AIM is an ONsite payment method which means your PCI compliance requirements are greatly increased, I’d recommend using an offsite payment method, if looking to stick with Auth.net you could us Accept:

https://eventespresso.com/product/eea-authorizenet-accept/

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