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Error message when zero (0) tickets selected not displaying

Posted: July 19, 2018 at 7:42 am

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khumbulani

July 19, 2018 at 7:42 am

Hi, I would like to display an error message on registration in the event that a user does not select any tickets before proceeding with registration to Step 1 (when tickets are zero). Please advise?


Josh

  • Support Staff

July 19, 2018 at 10:31 am

Hi,

Normally there is an error message displayed when that happens. If you’re logged into the site and try it, you’ll probably see an error message like this:

https://eventespresso.com/wp-content/uploads/2018/07/ticket-selector.gif

There appears to be a bug in the current version of Event Espresso that prevents the error message from displaying while logged out of the site. That bug will need to be fixed and included in an upcoming software update.

I’ll be sure to update this topic when a fix is available.


Josh

  • Support Staff

August 21, 2018 at 11:39 am

Update: The fix was included in version 4.9.67.p.

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