|
ATPI.org
|
December 3, 2019 at 9:46 am
I have two tickets in the trash in EE4 that show “(27 / 42)
Reg Code: 36-6-27-69eb
Cancelled” and “(26 / 42)
Reg Code: 36-6-26-179b
Cancelled” that when I try to delete them permanently I’m getting this WordPress error – “Fatal error: Uncaught Error: Call to a member function get_many_related() on null in /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php:2715 Stack trace: #0 /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php(2669): Registrations_Admin_Page->_delete_registration(Object(EE_Registration)) #1 /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(1010): Registrations_Admin_Page->_delete_registrations() #2 /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_CPT.core.php(1147): EE_Admin_Page->_route_admin_request() #3 /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(594): EE_Admin_Page_CPT->route_admin_request() #4 /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/core/admin/EE_A in /homepages/22/d405174896/htdocs/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php on line 2715
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
|
|
Tony
|
December 4, 2019 at 6:18 am
Hi there,
The error message you are getting indicates that there is no transaction assigned to the registration.
If you view the registration in the trashed list and click on the TXN Date field for that registration, what does it show?
You can add a screenshot if preferred:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
|
|
ATPI.org
|
December 4, 2019 at 8:02 am
Tony – the items disappeared from the trash once I refreshed. Thanks for looking at this.
|
