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Error message: "There are no records attached to this registration."

Posted: January 20, 2019 at 3:47 pm

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wvdzeijden

January 20, 2019 at 3:47 pm

Hi,

I have an event where people can order two tickets. 1 main ticket and an extra addon. When I open the addon-ticket in wp-admin I get this message:

“There are no records attached to this registration. Something may have gone wrong with the registration. Registrations_Admin_Page – _reg_attendees_meta_box – 2626”

When I open the main ticket, it doesn’t give any problems. What could cause this error?

Some extra info:
– The main ticket has some standard fields and a couple of custom fields.
– The addon ticket only has two custom fields (the same ones as the mainticket)
– Somehow I only see the custom fields in the 1st registration (mainticket), but not in the second registration (addon)


Tony

  • Support Staff

January 21, 2019 at 4:43 am

Hi there,

Can you link me to the event so I can view this setup?

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