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Error Message From Confirmation Email Link

Posted: May 2, 2019 at 1:44 pm

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FASeminars

May 2, 2019 at 1:44 pm

On the registration confirmation email that is sent out to the user, there is a dynamic link generated from this shortcode.

https://www.screencast.com/t/aZe7pFi7HuYy

We have received multiple notices that when users click on that link, it returns an error screen in the browser instead of taking them to the proper URL for payment information.

https://www.screencast.com/t/oE88AAKYR

Any help or insights are very much appreciated.

Thank you.


Josh

  • Support Staff

May 2, 2019 at 2:05 pm

Hi,

A 502 bad gateway error means the server took too long to respond to the request. You can check your site’s error log for more information.

You’re going to remove that email anyway though, correct?

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