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Error message for returning customer

Posted: August 24, 2016 at 4:11 pm

Viewing 5 reply threads


Stacey Stahl

August 24, 2016 at 4:11 pm

A returning customer gets an error message when she tries to register for an event that she needs to sign in first. I do not want that to be a requirement but there is no place for her to sign in even if she wanted to.


Tony

  • Support Staff

    •

August 25, 2016 at 1:35 am

Hi there,

When a user is not logged in and registers for the event, EE checks if there is a contact with those details in the database, if so it will ask for them to log in before proceeding.

You can disable the user traffic cop feature by adding the following code to your site:

<?php
//* Please do NOT include the opening php tag, except of course if you're starting with a blank file
//* Disable email match check for logged out users
add_filter( 'EED_WP_Users_SPCO__verify_user_access__perform_email_user_match_check', 'ee_wp_users_remove_email_user_match_check_logged_out' );
function ee_wp_users_remove_email_user_match_check_logged_out() {
if ( ! is_user_logged_in() ) {
return false;
} else {
return true;
}
}
view raw disable_email_match.php hosted with ❤ by GitHub
<?php
//* Please do NOT include the opening php tag, except of course if you're starting with a blank file
//* Disable email match check for all users
add_filter( 'EED_WP_Users_SPCO__verify_user_access__perform_email_user_match_check', '__return_false' );
view raw disable_email_match_everyone.php hosted with ❤ by GitHub

You can add that to your functions.php or a Site Specific Plugin.


Stacey Stahl

August 25, 2016 at 5:38 pm

Where do I enter that code?


Tony

  • Support Staff

    •

August 26, 2016 at 4:24 am

You can add that code to either your themes functions.php file or a custom functions plugin (preferred method).

We have a guide on how to create a custom functions plugin here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/


Stacey Stahl

August 26, 2016 at 3:06 pm

The options suggested do not work. Error message is still there without a way for the user to login.


Tony

  • Support Staff

    •

August 29, 2016 at 6:45 am

Is there a test event I can run a registration on to view what is happening?
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Status: closed

Updated by Tony 8 years, 7 months ago ago

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