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Stacey Stahl
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August 24, 2016 at 4:11 pm
A returning customer gets an error message when she tries to register for an event that she needs to sign in first. I do not want that to be a requirement but there is no place for her to sign in even if she wanted to.
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Tony
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August 25, 2016 at 1:35 am
Hi there,
When a user is not logged in and registers for the event, EE checks if there is a contact with those details in the database, if so it will ask for them to log in before proceeding.
You can disable the user traffic cop feature by adding the following code to your site:
You can add that to your functions.php or a Site Specific Plugin.
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Stacey Stahl
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August 25, 2016 at 5:38 pm
Where do I enter that code?
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Tony
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August 26, 2016 at 4:24 am
You can add that code to either your themes functions.php file or a custom functions plugin (preferred method).
We have a guide on how to create a custom functions plugin here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
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Stacey Stahl
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August 26, 2016 at 3:06 pm
The options suggested do not work. Error message is still there without a way for the user to login.
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Tony
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August 29, 2016 at 6:45 am
Is there a test event I can run a registration on to view what is happening?
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