|
Riisa
|
December 30, 2016 at 8:58 am
Hello,
I added the license key and tried clicking upgrade: http://prntscr.com/dpqt2e
When I do I only get a blank page asking “are you sure you want to do this?”, like here: http://prntscr.com/dpqwjp
Any thoughts on why this happens and what I should do to get the upgrade running?
|
|
Tony
|
December 30, 2016 at 9:47 am
Hi there,
I’m sorry for the trouble.
The ‘are you sure you want to do this?’ error is normally from ‘nonce check’ failure or your site doesn’t have permissions to update plugins, I’m guessing the nonce check is the problem and will investigate this further.
However to get up and running you can install EE4 regular manually.
Go to your account page.
Download EE4 from there.
Then on you site de-activate and delete Event Espresso 4 decaf from the plugins menu (you will not lose event data when you do this)
Now install the EE4 regular plugin you just downloaded through Plugins -> Add new -> upload plugin.
Activate and run any migrations (if needed EE will be placed in maintenance mode and guide you through, be sure to follow all steps and create a database backup beforehand just to be safe).
We have a guide to manually update here:
https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#ee4-manual-update
|
|
Riisa
|
December 30, 2016 at 11:13 am
Hello,
Thanks for the quick reply! I had some further trouble when updating other plugins leading to the whole site breaking, so I hired a dev who fixed it in a flash and he somehow managed to upgrade the plugin while doing it. No wonder devs are called the wizards of the modern world.
Anyhow, thanks for the instructions. I’ll keep them in mind for other similar projects.
Happy new year in advance!
|
