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Jay
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November 6, 2015 at 7:37 am
Hi,
For the most part the plugin is functioning well. We are continuing testing and came across a strange error. In step 1 of the registration checkout a required radio field was not selected, so an alert was displayed when clicking the Proceed button. All well and good. The required radio button was selected, but now when clicking Proceed we got the message:
“An error has occurred: The selected method of payment could not be determined. Please ensure that you have selected one before proceeding. …”
Of course this makes no sense because we weren’t at the stage to select the payment method. The registration was furthermore stored without any of the name or address fields.
Have you seen this before? Any idea what could have happened?
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Jay
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November 6, 2015 at 7:38 am
PS We have version 4.8.19.p installed
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Lorenzo Orlando Caum
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November 6, 2015 at 8:47 am
Hi Jay,
It sounds like there may be a conflict with another plugin occurring.
Could you share a link to the event page so we can check for errors?
Also, are you able to duplicate this issue when only Event Espresso is activated?
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Lorenzo
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Jay
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November 6, 2015 at 9:09 am
Hi Lorenzo,
I’m not able to duplicate this error at all, although I remember seeing it once before. So it’s hard to test for conflicts with other plugins.
Do you still want to see it? It’s under development, I’d need to create a login for you and share it privately somehow.
Jay
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Lorenzo Orlando Caum
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November 6, 2015 at 9:27 am
Hi Jay,
Please update to the current release: https://eventespresso.com/wiki/ee4-changelog/
If you are able to reproduce the issue with all plugins running, then try temporarily deactivating other plugins to rule out a conflict with another plugin. Then re-test.
If it does not happen, then restore a few plugins at a time and then re-test. Continue the steps above until you locate the source of the conflict.
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Lorenzo
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