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Error First Name Required..

Posted: July 16, 2016 at 10:18 pm

Viewing 6 reply threads


Moysh

July 16, 2016 at 10:18 pm

I am getting An error has occurred: First Name is a required value.
I am running wordpress 4.4.4 but i get error when trying to update your plugin
I am using theme “Grace Church”
http://chaicenter-org.securec79.ezhostingserver.com/events/casino/

I can email you the logins and FTP if required…


Moysh

July 16, 2016 at 10:22 pm

I just installed plugin “nextgen gallery” which seemed to cause the issue, as when i disabled it the error did not happen… how can i fix that the nextgen is active and eventespresso should work as well…


Tony

  • Support Staff

July 18, 2016 at 4:38 am

I am getting An error has occurred: First Name is a required value.

That error usually happens when a JS error is being thrown on the registration form, the JS validation then fails and the error is thrown.

I am running wordpress 4.4.4 but i get error when trying to update your plugin

What error do you see when trying to update EE?

I just installed plugin “nextgen gallery” which seemed to cause the issue, as when i disabled it the error did not happen… how can i fix that the nextgen is active and eventespresso should work as well…

Sounds like nextgen is throwing the JS error mentioned above. Can you re-activate nextgen on your site so we can view this please?


Moysh

July 18, 2016 at 8:17 am

I have enabled the nextgen plugin.


Josh

  • Support Staff

July 18, 2016 at 8:40 am

Here’s the error message with a stack trace from your site:

https://www.evernote.com/shard/s4/sh/1de2dbfa-87c0-480d-b0de-15bdec17e65d/547cdcf77ff2b29787379d2517d8667b

So it looks like a conflict between Nextgen and your active WordPress theme.


Moysh

July 18, 2016 at 8:48 am

ok I have decided o disable it and use a different gallery plugin.. makes life easier!
Thanks!


Josh

  • Support Staff

July 18, 2016 at 9:13 am

You’re welcome.

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