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"Error: First Name is Required..". But it is provided!

Posted: October 8, 2017 at 6:09 pm

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lagunagreenbelt

October 8, 2017 at 6:09 pm

RE: http://lagunagreenbelt.org/events/the-cat-that-changed-america-film/

Greetings all!
New to Event Espresso – Having trouble – with one item. All working but cannot get past this Error after a full day of troubleshooting.
>>> “Error: First Name is Required..“. <<<
But it is provided! We have tested several times. with First Names etc. <<<
Client disappointed. S.O.S.

I use AVADA WP Theme on the Environmental Foundation websites I we create- and needing a quality great Event App. Espresso looks great – just need to get it working. Client purchased and provided me the zip.
Thank you – anxious… Charles
Charles@cmmstudio.com

ERROR = http://lagunagreenbelt.org/wp-content/uploads/2017/10/Error.jpg
Plug-ins = http://lagunagreenbelt.org/wp-content/uploads/2017/10/Plug-ins.jpg

System Information
WordPress Version:
4.8.2
PHP Version:
5.6.31
MySQL Version:
5.6.32
Event Espresso Version:
4.8.42.decaf
WordPress Address (URL):
http://lagunagreenbelt.org
Site address (URL):
http://lagunagreenbelt.org


Tony

  • Support Staff

October 9, 2017 at 4:18 am

Hi there,

I just ran a quick test on the above event, after adding my details it worked fine.

Your screenshot shows an error with no detail entered into the registration form – http://take.ms/3dLp4

Is that just an example and with details entered it works fine?

One issue on the site is there is a JS error being thrown – http://take.ms/HUjLO

You’re likely getting that error because your using an older version of Avada (3.7.3 to be exact), updating to the latest version of the theme should fix that error.

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