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hdoll
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March 22, 2016 at 12:00 pm
We get the following error when we try to generate the css report:
“An exception of type EventEspressoBatchRequest\Helpers\BatchRequestException occurred while running BatchRunner::create_job(). Its message was Could not create temporary file for job qjReAdn9VTOXQLI, because: An attempt to access and/or write to a file on the server could not be completed due to a lack of sufficient credentials….”
EE3 did not give a problem. I tried the other suggested solutions with the code in wp-config.
Any suggestions? Thank you.
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Tony
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March 22, 2016 at 1:15 pm
Hi there,
This is caused when you don’t have the correct permissions on the server.
I tried the other suggested solutions with the code in wp-config.
If you used this code:
define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );
Did you add it before the line:
/* That's all, stop editing! Happy blogging. */
That forces EE to use the previous system that should not show the same error, if it does show an error, what does it say?
Event Espresso 3 worked differently with the exports, EE4 allows for batch export and needs to write a temporary file to your server to do so, if you do not have the correct permissions you will see the above error.
You could also try adding define( 'FS_METHOD', 'Direct' ); to your wp-config.php file and see if that fixes it.
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hdoll
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March 22, 2016 at 2:37 pm
Thank you very much. I had tried to add the line you shared before, but had it in the wrong place. This solution worked. I will try to correct the permissions problem also, but for now we are ok.
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Tony
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March 23, 2016 at 5:44 am
You’re most welcome 🙂
If you have any further problems please let us know.
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