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Error during registration – 616

Posted: November 12, 2015 at 9:41 am

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Karen

November 12, 2015 at 9:41 am

Hello, one of my users attempted to register for an event and got the following error:
An error has occurred:
Your form data could not be applied to any valid registrations.
EE_SPCO_Reg_Step_Attendee_Information – process_reg_step – 616


Tony

  • Support Staff

November 12, 2015 at 10:15 am

Hi Karen,

That error can be thrown for multiple reasons, do you know which browser they used?

Can you check your wp_memory value within Event Espresso -> Maintenance -> System Information and post it here please?


Karen

November 23, 2015 at 8:43 am

[wp_memory] => <mark class=”error”>40M – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP “</mark>

I’m going to work with my hosting provider to increase memory.

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