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Error during event registration

Posted: March 14, 2016 at 11:34 am

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Kish Parmar

March 14, 2016 at 11:34 am

Hi there,

We have been having this issue for a while now. Basically when a user is going through the event registration steps the following error is displayed:

Your form data could not be applied to any valid registrations.
EE_SPCO_Reg_Step_Attendee_Information process_reg_step

From what we have found already is that the Attendee is not being set to the Registration.

Also, we had a few hundred incomplete transactions today only due to this issue.
http://homehouse.co.uk/wp-admin/admin.php?page=espresso_registrations&action=default&status=incomplete

If some light could be shed on this issue, that would be much appreciated.

Thanks,
DJ


Lorenzo Orlando Caum

  • Support Staff

March 14, 2016 at 2:19 pm

Hello,

I responded earlier today asking for clarification on the caching solution that was in use. Could you go ahead and reply to that email?

Thanks


Lorenzo

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