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Error creating ticket / error saving ticket

Posted: May 2, 2023 at 9:44 am

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arild

May 2, 2023 at 9:44 am

Hi
I have just ditched Events Calendar, because it didn’t deliver business critical requirements. Have bought your “Full package” but have already run into problems.
Our scenario is as follow!
Create virtual events over one or several days, with two tickets. One for members ( we use Memberpress / Buddyboss) and one ticket for for the public ( non members). I have manage to set up an event with two ticket, but when I choose “Members Only” for the member ticket I get error saving ticket. The same is happening if I try to create a new ticket.

Can you please assist?


Garth

  • Support Staff

May 3, 2023 at 1:04 pm

Hi there,

You’ll need to have the WordPress User Integration installed and active to set the role or capability for the ticket (in that area you set as “Member Only”, but when you have the WP User Add-on installed (Version 2.1.1.p or greater), there will be an additional settings area to select the role or add a custom capability.

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