Support

December 8, 2016 at 2:41 pm

Hi, We updated to WordPress 4.7 and Event Espresso 4.9.22 yesterday and now rather than the “Thank You”  confirmation page appearing after the payment screen, customers are receiving an error code: Error thrown – Call to member function format() on boolean. https://www.cprtrainingpro.com/wp-content/uploads/2016/12/Screen-Shot-2016-12-08-at-10.46.43-AM.png

Despite the error code the payments and registrations are going thru but the customer is getting the error message on the thank you page. This is causing customers to register again.

I have tested registration on several browsers (firefox, crome, safari) and have received the same error code. If I copy and paste the thank you page url for the registration in a different web browser then I can see the thank you page.

I also tested a registration with no fee (so no payment by credit card) and I did NOT get the error message. I believe the error code is only when a payment is by credit card. We are using Braintree for payments.

One of the registrations I received another error message: Fatal error: Uncaught Error: Call to a member function format() on boolean in /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php:52 Stack trace: #0 [internal function]: EventEspresso\core\domain\entities\DbSafeDateTime->__wakeup() #1 /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-includes/functions.php(325): unserialize(‘a:13:{s:2:”id”;…’) #2 /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(504): maybe_unserialize(‘a:13:{s:2:”id”;…’) #3 /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(410): EE_Session->_retrieve_session_data() #4 /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(193): EE_Session->_espresso_sessi in /homepages/18/d156217255/htdocs/CprTraingingPro.comNEW/CprTrainingPro.com/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php on line 52

Again, this only started happening yesterday when I updated WordPress and Event Espresso.

Thanks.