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Error Code 1058 Payment Declined

Posted: February 28, 2015 at 3:26 pm

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Cherishartz

February 28, 2015 at 3:26 pm

Hi, first of all I enjoy using event expresso, it is working quite well for my needs.

However lately my customers have been getting the following message when they try and pay by credit card.
Attention: Your transaction was declined for the following reason(s):
Error Code: 10527
Short Message: Invalid Data
Short Message: This transaction cannot be processed. Please enter a valid credit card number and type.
Severity Code: Error

Not sure why this has changed as it was working well previously.

Thank you
Cheryl.


Lorenzo Orlando Caum

  • Support Staff

February 28, 2015 at 9:24 pm

Hi Cheryl,

I’m reviewing your support token and I’ll follow up shortly.

Thanks


Lorenzo

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