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Error after update (2)

Posted: July 26, 2019 at 4:49 pm

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Katrina Wieberg

July 26, 2019 at 4:49 pm

I just updated EventEspresso after saving my database as directed now I have the following error:
An error has occurred: The requested Events_Archive module file could not be found or is not readable due to file permissions. EE_Config – register_module – 1188


Tony

  • Support Staff

July 29, 2019 at 3:15 am

Hi there,

Did you update Event Espresso via the Dashboard or FTP?

The error you are getting usually means there is at least 1 missing file from within the plugins directory and that often happens due to updating via FTP.

If you de-activate EE4 and delete in Dashboard -> Plugins.

Then download the latest version from your account page and go to Dashboard -> Plugins -> Add new -> Upload Plugin

Select the .zip you just downloaded, upload and active.

Does it work then?

Now your event/registration data/settings are save to the database and not the plugin files so you will not lose any data when doing this.

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