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Error adding ticket to cart

Posted: August 11, 2023 at 9:01 am

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budadharma

August 11, 2023 at 9:01 am

Hi!

Since the last version we are getting a fatal wordpress error. Our logs show this:
PHP message: PHP Fatal error: Uncaught RuntimeException: Base 64 decoding failed because the supplied string is not valid or was not base64 encoded. in /var/www/wp-content/plugins/event-espresso-core-reg/core/services/encryption/Base64Encoder.php:132


budadharma

August 11, 2023 at 9:32 am

Looking at other posts, we tried to reload the plugin but the error remains.


Tony

  • Support Staff

August 11, 2023 at 10:07 am

Hi there,

Go to Event Espresso -> General Settings -> Admin Options.

Set ‘Encode Session Data?’ to No.

Does that fix the error for you?


budadharma

August 11, 2023 at 10:17 am

Hi Tony!

Yes it did! Thank you very much.

Best Regards,
Pedro Lima


Tony

  • Support Staff

August 11, 2023 at 10:37 am

You’re most welcome.

Any further issues just let me know.

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