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Error activating EE4

Posted: February 23, 2016 at 2:45 am

Viewing 6 reply threads


mgadsby

February 23, 2016 at 2:45 am

Hi, I’m having issues with activating EE4.

I have used EE3 for years without a problem. EE3 has been deactivated.

Endeavoring to activate on a subsite of a multisite website.

The error is…

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 12288 bytes) in /wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php on line 2794

I have already upgraded the php limit to 96MB. The website is running php version 5.4.45.

umm … any ideas?

  • This topic was modified 8 years, 7 months ago by Tony. Reason: Removed server path


Tony

  • Support Staff

February 23, 2016 at 2:56 am

Hi there,

You’re site is running on 32MB and is running out of memory:

Fatal error: Allowed memory size of 33554432 bytes exhausted

33554432 bytes ~= 33MB

How did you set the php limit to 96MB? Did you follw this:

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Its possible you host does not allow you to alter the php memory limit setting, you may need to contact them to do it for you.


mgadsby

February 23, 2016 at 2:57 am

when I turn on debugging – I also have this error

Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /wp-includes/functions.php:3578) in /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php on line 398

  • This reply was modified 8 years, 7 months ago by Tony. Reason: Removed server path


Tony

  • Support Staff

February 23, 2016 at 2:59 am

Warning: session_start(): Cannot send session cache limiter

That just means that content was output to the browser before the session could start and usually happens when WP_DEBUG is enabled and notices are being thrown.

The notice/warning/error is sent to the page before EE can start a session so that warning is thrown, it is very unlikely to be related to your issue.


Tony

  • Support Staff

February 23, 2016 at 3:01 am

Also when posting errors, it is best to remove the server path before posting (I’ve removed it from your previous posts)

Its not major but is best to try and keep the directory structure of your server away from public view, as these forums are public we advise removing it.


mgadsby

February 23, 2016 at 4:12 am

Hi Tony, sorry – I was unaware that you had replied while I was playing around with the site.

Interestingly – the regular wp-config way of upgrading the php limit is not working. I’ve put in a test.php file so I can test the php settings and the only thing that seems to effect it is inserting a php.ini file into my public_html directory.

However upon further reading I’m wondering if I would rather stay with EE3. However the link I went to from my website to get the upgrade let me to the page to buy a licence, I’ve bought it but I can only access EE4. Any chance I can change to EE3 and just get the latest update for that?


Lorenzo Orlando Caum

  • Support Staff

February 23, 2016 at 6:40 am

Hello Michelle,

This is a public support forum so could you please contact sales through the email below:

sales [at] eventespresso.com

They will be able to answer any of your account questions privately and provide you with some options for changing your support license.

Cheers


Lorenzo

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