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RPORGERON
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September 24, 2018 at 8:43 am
We have 10 transactions failed. Users reported error 99 shows up.
However, we also have some successful transaction (today)
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RPORGERON
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September 24, 2018 at 8:47 am
This reply has been marked as private.
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Josh
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September 24, 2018 at 9:04 am
Hi,
May I ask exactly when are they seeing an error code 99? Is that from when they try to pay via Authorize.net or on some other page?
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RPORGERON
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September 25, 2018 at 2:07 pm
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Tony
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September 25, 2018 at 2:31 pm
Hi there,
That error is from Auth.net and only applies to their SIM integration, yet you are using Auth.net AIM? I can’t see any logs of error 99 on your site from Auth.net.
The ‘Failed transactions’ you see in Event Espresso do not indicate a problem with payments, it means users started a registration and didn’t get past the ‘Attendee information’ step (either they didn’t proceed, or they are getting a different error that error 99 from auth.net)
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