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Chris Williams
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March 16, 2021 at 3:31 pm
I am getting the following error when I try and edit products and pages and other thing after I enable Event Espresso. I have tried reinstalling the plugin.
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I have setup a temp admin account on our WordPress for you to use.
Thanks,
Chris Williams
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Josh
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March 17, 2021 at 7:16 am
Hi Chris,
Can you activate WP_DEBUG logging in order to capture the exact error message?
FYI, the credentials you sent in for file access (FTP) did not allow me to connect to the server. If you can activate logging that will be sufficient for troubleshooting.
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Chris Williams
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March 17, 2021 at 8:57 am
This reply has been marked as private.
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Josh
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March 17, 2021 at 12:05 pm
Did you also activate debug logging?
e.g.
define( 'WP_DEBUG_LOG', true );
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Chris Williams
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March 17, 2021 at 12:32 pm
Sorry, just added that as well.
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Chris Williams
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March 17, 2021 at 1:15 pm
Looks like I got it fixed. I needed to add a php.ini and allocate memory.
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Tony
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March 17, 2021 at 2:02 pm
Thanks for the update.
I’m guessing the site was running on the default 40MB?
Either way, I’m glad you found the solution.
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Chris Williams
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March 17, 2021 at 7:47 pm
It’s a business hosting plan and I don’t remember the default before we added the php.ini. Thanks again for your time.
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Tony
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March 18, 2021 at 6:08 am
No problem, glad you found it.
I’ll mark this thread resolve, if you run into any other issues just let us know.
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