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Error 404 – page not found – clients can not register.

Posted: October 26, 2022 at 10:45 am

Viewing 5 reply threads


Maskfitplus

October 26, 2022 at 10:45 am

I am on EE 4, latest version. Now getting an Error 404 – page not found every time a client clicks on the Register button. Can you please help!! Clients can not register for any of our sessions. here is the website link.https://maskfitplus.ca/individual-mask-fit-sessions/


Tony

  • Support Staff

October 26, 2022 at 10:53 am

Hi there,

This is usually an issue with Permalinks.

Go to Dasboard -> Settings -> Permalinks.

Make no changes and just hit save to flush permalinks.

Do the events then work?


Garth

  • Support Staff

October 26, 2022 at 10:55 am

Hi there, it looks like you have some aggressive caching going on with WPEngine. I can see this info by looking at the request headers.

This should help: https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

That’s likely the problem, but after you can disable that caching we can rule it out if it’s still happening.


Maskfitplus

October 26, 2022 at 11:13 am

Garth, the flush permalinks worked!!! Di you know why so much caching. I will check out your links above as well!!!


Maskfitplus

October 26, 2022 at 11:16 am

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Garth

  • Support Staff

October 26, 2022 at 12:10 pm

Glad it worked.

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