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W. Ben Hart
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January 30, 2017 at 12:34 pm
I am having an issue where people are getting stuck in an endless loop after entering attendee details, it will not take them to payment forms.
If I am signed in as an admin it will work, but if I am not signed in as a user it just keeps defaulting to the event details page. Please advice.
We have folks trying to register today.
http://floridaminesafety.com/
Thanks,
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Josh
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January 30, 2017 at 12:41 pm
Hi there,
Can you try disabling the reCaptcha option in Event Espresso > Registration Form > Reg Form Settings?
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W. Ben Hart
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January 30, 2017 at 1:20 pm
Yes, that did solve the issue. Hopefully we don’t get hammered with spam. Is there a fix for that?
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Josh
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January 30, 2017 at 1:52 pm
I don’t think the reCAPTCHA form at the end of the registration form would prevent spam anyway. Do you have the bot trap enabled in Event Espresso > Registration Forms > Reg Form Settings? If that’s activated, the bots can’t make it to the page that has the registration form on it.
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