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Embed Ticket Selector not working

Posted: December 14, 2015 at 4:40 pm

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Vauna Davis

December 14, 2015 at 4:40 pm

Hi, I have been trying to get the ticket selector going on our website but it won’t show up. I am using WordPress 4.4, EE 4.8.26 and the Divi theme by Elegent themes. The theme has a code module and a text module, I have tried pasting the ticket selector embed code into both of those but nothing shows up.

Thank you for you help.


Lorenzo Orlando Caum

  • Support Staff

December 14, 2015 at 5:04 pm

Hi Vauna,

Are your steps for adding it through the page builder similar to this?

http://cl.ly/image/0m29013Z1440/download/Screen%20Recording%202015-08-04%20at%2002.25%20PM.gif

Also, you’ll want to use the ticket selector shortcode instead of the shortcode for the events listing page which is [ESPRESSO_EVENTS].

If that does not help, then please let us know your version of Divi and we’ll check on one of our testing sites.

Thanks


Lorenzo


Vauna Davis

December 15, 2015 at 11:45 am

Thank you – you solved my problem! I needed to use the shortcode not the embed code.


Lorenzo Orlando Caum

  • Support Staff

December 15, 2015 at 11:53 am

Glad to hear this is now working for you Vauna. I’ll update your support post to resolved.


Lorenzo

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