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Mark
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September 10, 2024 at 8:48 am
hi emails are not sending from event espresso Version 5.0.26.p . I get ‘An error has occurred: No message was sent because of problems with sending. Either all the messages you selected were not a sendable message, they were ALREADY sent on a different scheduled task, or there was an error. If there was an error, you can look at the messages in the message activity list table for any error messages.’
When i go in and change the global mail settings to ‘send on same request’ and then try and send an email a get a critical site error on my website ?
Any help is much apreciated .
Thanks
Mark
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Tony
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September 10, 2024 at 8:54 am
Hi there,
When you get critical error the ‘full’ error would usually be saved to the server’s error logs.
Can you post that here so I can take a look?
(Your host will usually have a section for you to view PHP error logs within your control panel)
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Mark
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September 10, 2024 at 9:04 am
hi tony any further infor on where i might find that , i cant see it in control panel ??
Mark
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Mark
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September 10, 2024 at 9:22 am
[10-Sep-2024 11:06:11 UTC] PHP Fatal error: Uncaught Error: Call to undefined function TijsVerkoyen\CssToInlineStyles\mb_convert_encoding() in /wp-content/plugins/event-espresso-core-reg/vendor/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php:116
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Mark
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September 10, 2024 at 9:22 am
hi Tony would above be what your looking for ?
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Tony
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September 10, 2024 at 9:37 am
Hi Mark,
Yes, thank you.
So the issue above is that your server is missing the mbstring module within PHP.
Some hosts have a secting for you to enable this within your control panel, which host are you using?
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Mark
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September 10, 2024 at 9:44 am
Register 365
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Mark
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September 10, 2024 at 9:55 am
Hi Tony I found the setting. It seems to be working now ok . Thanks for your help .
Mark
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Mark
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September 10, 2024 at 9:56 am
This reply has been marked as private.
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Tony
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September 10, 2024 at 10:12 am
I’ve removed the stack trace and server-related info from the post.
I’m glad it’s now working, any further issues just let us know.
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