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Customware
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December 30, 2016 at 1:35 pm
When an attendee registers there is no confirmation email sent to the attendee OR event author. I have sent tests from the messages template successfully so I know nothing is wrong with the mail servers.
What’s odd is if I go under Message Activity under the To column it says No Recipient, but there are definitely email addresses entered (see example1 link below). And the From column is empty. If I manually generate and send the records the email address show and emails send out normally (see example2 link).
Example1
Example2
I feel like this used to work, however that was when I had the ticketing plugin enabled. I disabled it not long ago because its not needed.
Basically my question is why is receiving confirmation emails no longer automated?
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Josh
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December 30, 2016 at 3:58 pm
It may be that your web server is configured to disable wp-cron. In which case, you can go to Event Espresso > Messages > Settings, and you set the option there to Send Messages on the same request.
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