|
mercer
|
September 23, 2016 at 1:56 pm
For the last event I created I had no trouble with emails. For the current event I created, I am having all kinds of email trouble. I am the Event Admin and am not receiving the “Registration Approved” email. I double checked that this was turned on in the Messages area and it is in blue not grey so it should be working. In addition, a co-worker registered for the event and did not receive the ticket notice email, so I checked the message area and the ticket notice Primary Registrant was in grey. I don’t know why this was off, but I turned it back on, then went into registrations and tried to manually re-send her the ticket notice. Although the system showed an email had been sent, she never received it, she event looked in her spam folder. Any idea what the trouble is?
|
|
Josh
|
September 23, 2016 at 2:22 pm
Usually it’s because the From: address set in the From field of the message is invalid, or not even an email address. Also, are you running the latest version of Event Espresso 4?
|
