Support

Home Forums Event Espresso Premium Email Templates

Email Templates

Posted: August 2, 2016 at 4:09 pm

Viewing 2 reply threads


Susan Pastuzyn

August 2, 2016 at 4:09 pm

I am very confused about how the email templates work. I go to management, messages and i can see them in there. I edit the one i want, for example, “payment received”. I can see the message main body, and then below it different sections, such as ‘event list’, with a menu that allows me to add shortcodes. But those shortcodes dont go anywhere. I copy them to the main message and I get an error that they arent valid. I leave them where they are and they disappear. Help!!

I just need to add the name of the event to the email so that office staff knows what they paid for in the email.

Thanks!


Lorenzo Orlando Caum

  • Support Staff

August 2, 2016 at 4:20 pm

Hi Susan,

The content areas build on each other which means that information in the lower areas are then used in the higher areas.

Here is a quick screencast on how to show the names of the events:

https://cl.ly/1A1m0Z0S470w

Then you can save changes to the message template by clicking on the save button.


Lorenzo


Susan Pastuzyn

August 2, 2016 at 4:45 pm

You are the best, thank you so much!

Viewing 2 reply threads

The support post ‘Email Templates’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso