I am very confused about how the email templates work. I go to management, messages and i can see them in there. I edit the one i want, for example, “payment received”. I can see the message main body, and then below it different sections, such as ‘event list’, with a menu that allows me to add shortcodes. But those shortcodes dont go anywhere. I copy them to the main message and I get an error that they arent valid. I leave them where they are and they disappear. Help!!
I just need to add the name of the event to the email so that office staff knows what they paid for in the email.
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