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email notifications

Posted: October 8, 2015 at 6:59 am

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Lucey

October 8, 2015 at 6:59 am

Hi,

Where do I change the settings for the email notifications once a transaction has taken place.

Regards

Ash


Lucey

October 8, 2015 at 7:02 am

Sorry to add more detail.

Once a transaction has been confirmed the user gets a message confirmation on screen, a email is then sent to the user and also the admin, I want to change the receiving admin email account.


Tony

  • Support Staff

October 8, 2015 at 8:21 am

Hi Lucey,

The message that is sent to both the Registrant and the Event Admin ‘context‘ is the ‘Registration Approved’ message template.

You’ll need to go to Event Espresso -> Messages.

Find the Registration Approved message in that list, then click on the ‘Event Admin’ contact to edit that message – http://take.ms/KJ06T

You’ll see something like this – http://take.ms/mPyqW

You’ll want to edit the ‘To’ field. If you want to use the email set within Event Espresso -> General Settings change that to [CO_EMAIL] or [CO_FORMATTED_EMAIL]

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