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Email Manager text disappears after I draft it

Posted: June 19, 2014 at 1:54 pm

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Sarah Reed

June 19, 2014 at 1:54 pm

I created an email template under Email Manager. The text looked perfectly fine with links and all, but once I clicked “Visual,” the body appeared blank. I switched back to the “Text” tab and it was still blank. I exited and re-entered the draft, but still blank.

Event Espresso – 3.1.36.1.P
WordPress 3.8.3
Not a new installation and not recently upgraded


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 2:43 pm

Hi Sarah,

I’ve seen this happen as a conflict with another plugin. Could you temporarily deactivate all plugins and reactivate Event Espresso and see if you can switch between the tabs without any issues?

If it works, then please reactivate your plugins one by one to find the conflicting plugin.


Lorenzo

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