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Jill Carter
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August 6, 2014 at 2:20 pm
An error has occurred:
No transaction information could be retrieved because the registration URL link is missing or invalid.
EES_Espresso_Thank_You – run – 183
This error has randomly appeared on three different pages every time the page loads:
http://sequoiagallerystudios.org/newsletter/
http://sequoiagallerystudios.org/category/events/
http://sequoiagallerystudios.org/thank-you/
Our site is working just fine and Event Espresso appears to be working just great, but we want to get rid of this error. Any ideas about where to start looking? I’ve tried turning switching on “Enable Full Logging” but when I do I’m not getting anything in new in the log file at /wp-content/uploads/espresso/logs/. I’m not sure if this is another bug or if the error that’s being raised on these three pages isn’t logging properly to the uploads folder.
Wordpress 3.9.1
Event Espresso 4.3.0.beta.024
Event Espresso Calendar Version 3.1.0.beta.001
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Josh
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August 6, 2014 at 2:56 pm
Hi Jill,
Can you update to the current stable versions of Event Espresso 4 and its calendar? The current stable versions are 4.3.0 and 3.1.0. The beta versions are a bit out of date and there were some fixes with the shortcode tracking that may not be in the versions that you have installed right now.
To update you’ll deactivate, then delete the beta versions, then manually install the stable versions (4.3.0 and 3.1.0) that you download from your account page.
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Jill Carter
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August 6, 2014 at 3:16 pm
That solved the problem, thanks, Josh!
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