Support

Home Forums Event Espresso Premium EE_Transaction_Shortcodes.lib.php / logo for invoice

EE_Transaction_Shortcodes.lib.php / logo for invoice

Posted: September 23, 2019 at 5:47 pm

Viewing 2 reply threads


wfinley

September 23, 2019 at 5:47 pm

I’m getting an error on line 499 of File: /wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php

The error is:
on getimagesize(http://216.198.212.85/~alaskaav/wp-content/uploads/2019/08/logo.png): failed to open stream: Connection timed out

I’m getting it b/c 216.198.212.85 is my dev server and now that we’re live somewhere I haven’t updated a var that sets the logo image. However I can’t for the life of me find the setting. Where would this setting be?


Tony

  • Support Staff

September 24, 2019 at 4:19 am

Hi there,

There’s 2 locations that can come from.

If you have a logo set within the invoice payment method itself EE will use that first. So check:

Event Espresso -> Payment methods -> Invoice -> Logo Image (Note, that is not the ‘Button URL’ field)

If the above does not have an image set, then EE will use the image from general settings:

Event Espresso -> General Settings -> You Organisation -> Company logo.

If you migrated from one server to another and you have error like the above its likely you did migrate the database using a search and replace script (one that also handles serialized values), if that’s the case you may also run into other issues as the URL is saved in the DB within various locations.


wfinley

September 24, 2019 at 12:28 pm

Thx. Had to do a search & replace in the messages table to get replace of them.

Viewing 2 reply threads

The support post ‘EE_Transaction_Shortcodes.lib.php / logo for invoice’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso