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Max Bloch
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March 6, 2017 at 8:07 am
Hi,
the ee-System at a website of one of my customers is very very slow.
If I want to buy a Ticket, i takes around 30 seconds TTFB.
So I really can not sell tickets.
I´m Using EE4, Memory-Limit is 256 MB. I´m using php5, because my system is not working on 7. I get several errors.
At the moment I´m using EE Version 4.8.29.p. Is Version 4.9.31.p faster?
I think it is because of the PDF-Invoices-creation in the Background.
This could not be normal.
The problem is, that I expect a lot of problems by updating the Version.
Do you know this problem?
Thank you very much!
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Seth Shoultes
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March 6, 2017 at 9:24 am
Hi Max,
It’s possible we’ve made some improvements that will help with the overall speed of the website.
Event Espresso should still work with PHP5. Unless you made changes to the core EE4 files, I don’t see any reason you would have problems updating to the latest version of EE4.
Have you considered creating a staging environment from your live website to try testing the latest EE4 updates? Here’s some information about creating a staging environment for WordPress.
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Max Bloch
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March 6, 2017 at 10:27 am
Hi Seth,
the overall speed of the website is no problem. It is quite fast.
But at the moment, when I click at Registrate, it takes around 35 seconds until it response.
But it couldn´t be normal, also for this version of EE, or?
Could you see any reasons for this? Are there to much infomation anywhere? Or is it really the cration of PDF?
Is there nobody with the same problem?
No, just a few css-changes…
Thank you!
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Josh
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March 6, 2017 at 11:25 am
Hi Max,
We’re not seeing the same problem on other sites, and I don’t think it’s the creation of a PDF that’s slowing things down because a PDF isn’t created when you click on the Registration button.
Do you know what it is about your website that doesn’t work with PHP 7? I would recommend upgrading to PHP 7 if at all possible because you’ll notice a huge speed improvement after upgrading to PHP 7.
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Max Bloch
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March 7, 2017 at 2:31 pm
Hi Josh,
but I cam open the PDF-invoice when I finished the registration. So, until I finished the registration, the PDF has to be built in this time.
There are a few plugins, I need, which are not compatible to PHP 7.
But around 30 Seconds Time to first byte couldn´t be normal, also by using PHP 5, or?
You can try the process by yourself –> https://bluetone.de
Please insert “Test” into your registrant-name.
Thank you very much!
Regards!
Max
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Josh
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March 7, 2017 at 3:54 pm
Hi Max,
It’s definitely not normal to have it be 30 seconds, let alone 3 seconds time to first byte. Is it that slow if all of the other plugins are deactivaed and the .htacess file is reset so it only has the standard WP rewrite rules? It’d be good to make a backup of the .htacess file and try a test with a minimal .htacess file, with all of the other plugins deactivated, to see if there’s an improvement.
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Max Bloch
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March 7, 2017 at 4:27 pm
Hi Josh,
I tried it – no changes… 🙁
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Max Bloch
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March 7, 2017 at 4:32 pm
Now I´m updating ee
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Max Bloch
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March 7, 2017 at 4:37 pm
Now everything is up to date.
– WP
– EE
– Stripe Gateway
– PHP7
But it is still that slow….
I have really no idea what i could do to speed up the process…
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Max Bloch
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March 7, 2017 at 4:46 pm
Could be the size of the db a reason?
Thanks!
Max
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Max Bloch
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March 7, 2017 at 4:55 pm
Now several messages are english again. Do i have to upload the old language-file or do I have to change just any settings?
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Tony
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March 8, 2017 at 4:22 am
but I cam open the PDF-invoice when I finished the registration. So, until I finished the registration, the PDF has to be built in this time.
The PDF’s are built dynamically on request when you download them, they are generated during the registration and stored.
Could be the size of the db a reason?
Its possible, what is the size currently?
Now several messages are english again. Do i have to upload the old language-file or do I have to change just any settings?
No you don’t need to enable any settings within EE for translations to work.
Where did you upload the previous language file?
But around 30 Seconds Time to first byte couldn´t be normal, also by using PHP 5, or?
I just ran a test registration on the site which took less than 3 seconds for each step of the registration. Is it happening on a specific event for you or all?
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Max Bloch
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March 8, 2017 at 5:14 am
Hi Tony,
ok… really strange. Now it is really very fast. As you said, around 3 seconds.
A whole year it took around 30 seconds for every registration.
Maybe the switch to php 7 is working now.
I had to upload the old language-file and everything was good.
The current size of the db is 0,5GB, which is really big for WP.
BUT: Perfect. Maybe it was the combination of PHP7 and the update.
Thank you very much for your help!
Have a nice day!
Best regards!
Max
Ps. By the way, EE is a really great plugin
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Josh
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March 8, 2017 at 9:54 am
One of the reasons that sites with EE can have a larger sized database is because Event Espresso adds indexes to the database tables. This increases the size of the database, but the upside is having the indexes makes SELECTS faster.
https://www.tutorialspoint.com/mysql/mysql-indexes.htm
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