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EE4 Unwanted Replication of Tickets on an Event Update

Posted: February 19, 2015 at 6:01 am

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OEPB

February 19, 2015 at 6:01 am

Whenever I save this event, it creates copies of several tickets and creates even a Free Ticket. I delete the unwanted ones and then Update but new unwanted ones just reappear again. How do I fix this, please?

WordPress Version:
4.1
PHP Version:
5.4.16
MySQL Version:
5.5.40
Event Espresso Version:
4.6.10.p
WordPress Address (URL):
http://oepb.org.au
Site address (URL):
http://oepb.org.au


Tony

  • Support Staff

February 19, 2015 at 6:11 am

Hi Peter,

If you go to Event Espresso -> Events -> Default Tickets tab are there multiple tickets listed there?


OEPB

February 19, 2015 at 6:23 am

yes, there is one of each type


OEPB

February 19, 2015 at 6:36 am

I just deleted all the default tickets except the free one for 100 free tickets as it has a lock on it and I can’t delete it… it is now the only one that keeps turning up… how do I get rid of it from the default tickets?


Josh

  • Support Staff

February 19, 2015 at 2:58 pm

Hi Peter,

You create a default ticket that you’d like to use for all new events, then you can remove the other default one.


OEPB

February 19, 2015 at 3:20 pm

I removed all tickets. The 100 Free Tickets one that had the padlock, I had to follow basically the instructions in https://gist.github.com/lorenzocaum/68d5029ebd0311559a2a to get rid of the padlock and then delete it.
Problem Fixed.

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